Michelle Epstein

About Michelle Epstein

I have spent the last 15 years at Main Line Health evolving alongside the complexities of modern healthcare. My approach to leadership is built on a simple requirement: IT strategy must be seamlessly integrated with operational reality. I specialize in breaking down silos between technical, clinical, and administrative teams to ensure enterprise-wide initiatives are delivered with precision.As an IT System Director, I lead a centralized PMO and a high-performing team of Program and Project Managers. I provide strategic oversight for 6 diverse programs and a multi-million dollar portfolio of capital projects, ranging from high-stakes clinical system implementations to mission-critical operational transformations. My focus is on \"leading the leaders\"—establishing the governance frameworks and operating rhythms that ensure predictable delivery across the entire organization.I am a pragmatist who prioritizes early risk identification and cross-team collaboration. I ensure that stakeholders are aligned from the start, preventing the communication gaps that often stall large-scale technical roadmaps. By fostering deep partnerships between engineering, product, and clinical leadership, I ensure our technology investments are not just functional, but are strategic assets that drive the organization’s mission forward.

Experience

1. Main Line Health

   Present

Education

• West Chester University of Pennsylvania

  BSW, Social Work

  2001 — 2005

• Widener University

  MSW, Social Work

  2005 — 2006