Michelle Elkins

About Michelle Elkins

Proven track record of progressive experience in leading and motivating strong technical teams to drive the design, development and delivery of world-class systems and services. Broad range of experience in business process re-engineering, project and general management and information technology operations with budgetary and multi-site responsibilities. Goal-oriented and results-driven leader with demonstrated successes in aligning Information Technology to business strategies with a major emphasis on key metrics to improve profitability, customer satisfaction, quality, organizational efficiency and productivity. Specialties: PMO, Project Management, ITIL Expert, Business Process Management, Six Sigma, Program Management, IT Governance, Innovation and Technology, Outsource and Co-Source Management. Application Development and Support

Experience

1. Technology Executive

   Consulting

   May 2015 — Present · Los Angeles, CA, US

Education

• Pepperdine University

  2003, Business Management

  2001 — 2003

Skills

• Crm
• Strategy
• Application Development
• Telecommunications
• Infrastructure Projects
• Information Technology
• Vendor Management
• Leadership
• IT Management
• Sap
• Data Center
• Sdlc
• IT Governance
• Erp
• Technical Support
• Visio
• Cross-Functional Team Leadership
• Training
• Business Process Re-Engineering
• Change Management
• Business Process Improvement
• Process Improvement
• Outsourcing
• Ms Project
• Integration
• Enterprise Architecture
• IT Service Management
• Disaster Recovery
• Strategic Planning
• IT Strategy
• Applications Support
• Program Management
• Business Intelligence
• Infrastructure
• Project Management
• Security
• Governance
• Training Delivery
• Pmo
• Business Process