Michelle de Jong

Owner and Operations Manager @Limitless Performance Inc

Kitchener, ON, CA

Developed and created a fitness and athletics program which has over 150 members in just under a year and a half• Created a successful sales process and set up a client management/point of sale system to track our members from the first time they step through our doors through ongoing membership• Build client retention through organization of member benefits programs, special events and weekly newsletters/client testimonials• Forecast, analyze and track to budget on a monthly basis• Evaluate current processes and look for better ways to increase revenue, decrease costs and increase client satisfaction/retention• Lead members by example through hard work and dedication with fitness regime and nutrition to encourage a healthy and active lifestyle• Develop LP Brand through website, social and email content