Michelle Dekker

About Michelle Dekker

Strategic - Mission Driven - Operationally Focused - Drives change and challenges…

Experience

1. Operations Director

   Nami Iowa

   Aug 2023 — Present · Des Moines, IA, US

   Lead the day-to-day and long-term strategic operations and administration of NAMI Iowa including direct responsibility for finance, human resources, and operations. Lead and supervise the Administrative team including positions and contractors in events, development, marketing, and general office management. Serve as a member of the senior leadership team, with a key focus on operational efficiencies, analysis of opportunity areas, organizational culture, and long term financial planning. Managed large-scale projects aligned with strategic goals and operational requirements. Management of all vendor contracts and relationships including HR, financial firm, information technology, property manager, and other service providers. Oversee all financial operations, including revenue and expense coding, financial report review, forecasting, cash management, and annual budgeting. Liaise with contracted accountants and manage the annual audit. Oversee grant financials on several contracts ranging from $25k to $1.5M. Includes processing subcontractor invoices, preparing invoices and documentation, and maximizing revenue opportunities. Serve as HR administrator partnering with Professional Employer Organization (PEO) for payroll, benefits, and employee policies. Ensure proper documentation for organization. Financial reconciliation of payroll. Oversee and serve as the project manager for all NAMI Iowa events. Foster collaboration opportunities among the Admin team including marketing and development.

Education

• Iowa State University

  Bachelor, Communication Studies, Area of Emphasis in Business Communication and Event Planning

  2001 — 2005

Skills

• Sponsorship Programs
• Association Management
• Event Management
• Office Management
• Advertising
• Sales
• Management
• Leadership
• Recruiting
• Event Planning
• Customer Service
• Training
• Project Management
• Marketing
• Budgets
• Salesforce.com