Michelle Croak

Experience

1. Senior Manager, Technology Risk Management

   Avant

   Dec 2023 — Present

   Build, implement, manage and lead technology & security risk management programs within second line of defense; these programs include PCI Compliance, facilitating internal and external security and technology risk/compliance assessments, advising and consulting on control design and operating effectiveness, alongside other core risk management practices and activities. Partner with other lines of defense to implement consistent risk management programs and practices. Manage company’s Annual SOC audit, partnering with all lines of defense across the company to generate Audit evidence and facilitate discussions and meetings with external auditors.Strategically lead the Vendor Oversight program for Avant, creating an easy-to-use governance process that risk rates vendors, performs needed due diligence and oversees vendors during their lifecycle.

Education

• Whitefish Bay High School

  High School

  2007 — 2011

• Wisconsin School of Business

  Bachelor of Business Administration (B.B.A.), Marketing; Risk Management and Insurance; Healthcare Management Specialization

  2011 — 2015

• The University of Texas at Dallas

  Master of Business Administration (M.B.A.)

  2016 — 2019