Michelle Gapas-Chesson
Senior Project Manager
- Role
- Senior Project Manager at Applied Systems
- Location
- Asheville, NC, US
- LinkedIn followers
- 500 followers
About Michelle Gapas-Chesson
Project/Program Management Professional with deep experience implementing systems and processes. Skilled in all facets of Software Delivery Life Cycle (SDLC) from analysis, implementation, through operational readiness, using either waterfall or the scrum framework. Key strengths include project and scope management, creative thinking, problem solving, and managing virtual teams across different business functions. Specialties: • Custom Solutions Services (i.e. Employee benefits placement events system, CRM) • Third Party Integration implementations • Document Management Systems • Customer Relationship Management • Professional Services Applications • Software Selection •Change and Journey Management • Vendor Management
Experience
Senior Project Manager
Jul 2023 — Present · Asheville, NC, US
Applied Systems is a leading technology provider that delivers innovative solutions, to help insurance agencies and brokers streamline operations, enhance customer experiences, and drive business growth.Key responsibilities for technical custom solutions and integrations projects, include- Define project scope, goals, and deliverables in collaboration with executive teams and stakeholders- Develop and maintain project plans, and project deliverables to help track and manage the lifecycle of a program and/or project- Identify and mitigate risks, and develop contingency plans as necessary- Build high performing teams. Coordinate with cross-functional teams to ensure alignment and integration of project deliverables.
Education
University of Hartford
BSBA, Business Administration
1989 — 1993
Skills
- Crm
- Payroll
- Requirements Analysis
- Requirements Gathering
- Leadership
- Software Selection
- Business Process Mapping
- Vendor Management
- Sdlc
- Project Delivery
- Business Analysis
- Technology Change Management
- Agile Project Management
- Change Management
- Management
- Business Process
- Process Improvement
- Integration
- Risk Management
- Enterprise Resource Planning (Erp)
- Project Management
- Software Implementation Management
- Consulting
- Business Process Improvement
- Customer Relationship Management (Crm)
- Quality Assurance
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