Michelle Bullock

About Michelle Bullock

A Project Management Professional with over 10 years of experience of managing technical projects of various sizes and degrees of complexity. Have strong ability to build relationships by exhibiting respect for diversity, and a team attitude. A fast learner and quickly becomes a leader to which others come for guidance. Currently managing an IT PMO.Have performed roles as Program Manager, Project Manager, Business Analyst, and Account Manager on many projects. Was instrumental in creating a work demand department and created metrics for the IT portfolio during my career. Helped manage the IT Project portfolio, as well as performing Resource Management functions for the IT division (to include training Resource Managers on the project management tool).Experience in working with senior managers to establish resource needs and budgets for upcoming projects. In addition to effectively managing multiple projects, I have trained other users on how to use the time tracking/project management tool, along with the incident tracking system.Specialties: Documentation, Detail-Oriented, Organization, Project Management, Resource Management, Portfolio Management, Planview Enterprise

Experience

1. Senior Director, Pmo

   Global Payments Inc.

   Aug 2022 — Present · US

   Perform talent management / performance reviews for team of project managers.• Team supports product development and core processing development projects.• Partner with Governance to create best practices and tools for the PMO, and integrate with the workflow tool.• Provide training and coaching to the project managers.• Mentor project managers to help build skill sets.• Review and execute on project status escalations across the division in support of the project managers.• Work with portfolio management to assess and drive priority across the portfolio (book of work).• Partner with reporting team to develop / enhance project reporting.• Create / review executive reporting for strategic projects / programs.

Education

• Columbus State University

  Bachelor's, Computer Information Systems Management

  1997 — 2005

Skills

• Business Process
• Team Leadership
• Information Technology
• Planview Enterprise
• Integration
• Project Portfolio Management
• Ms Project
• Process Improvement
• Capacity Management
• Requirements Gathering
• Project Management
• Enterprise Architecture
• IT Strategy
• Software Documentation
• Sdlc
• Requirements Analysis
• Sharepoint
• Training
• Testing
• Systems Analysis
• Governance
• Business Process Improvement
• Program Management
• Portfolio Management
• Pmo
• Pmp
• Leadership
• Resource Management
• Certified Project Manager
• Project Delivery
• IT Management
• Data Warehousing
• Visio
• Business Requirements
• Agile Methodologies
• Vendor Management
• Research
• Management
• Pmi
• Software Project Management