Michelle Nowak

About Michelle Nowak

Decisive, results-oriented technology global leader offering expertise in growing organizations, creating innovative products and solutions, professional services, and managing portfolios and large-scale, complex cross functional projects that have added and retained millions of dollars to the bottom-line. A hands-on, transparent leader that is adept in working in a fast past environment. Strong financial acumen to enable top and bottom-line revenue and profitability growth. Excel at opportunity identification and short- and long-term strategic planning and execution; highly skilled in partnerships and alliances. Motivational and sincere leader able to foster teamwork and energize others to higher levels of performance across geographical regions and cross-functional teams.

Experience

1. Chief Product Officer - Head of Product Management

   Awarex

   Jul 2021 — Present · Charlotte, NC, US

   Create the vision, strategy, roadmap and user-centric product design for the cloud-native SaaS Digital Customer Engagement (CX) product with a focus persona-centric (B2C, B2B, and B2B2x) multi-experience unified customer engagement based on their chosen device and digital touchpoint (Apps, Chatbots, Voice Virtual Assistants, etc.). Employed Product Management Life Cycle methodology to implement a strategy framework and tools (e.g, Aha, Jira) ensuring coherence between strategy choices as well as aligning to an execution strategy and tactical plans.

Education

• Bryant & Stratton College

  AAS

• State University of New York College at Buffalo

  BS