Michelle Alfieri
Partner, Technology and Transformation @Deloitte
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WORK HISTORY
Partner, Technology and Transformation @Deloitte
Ottawa, CA
Michelle is a Partner within Deloitte Digital. She leads Deloitte Canada\'s Microsoft Dynamics 365 Customer Engagement (CE) and Power Platform team nationally. She is also the Government and Public Sector leader for Deloitte\'s Microsoft Technology Services practice, focused on driving public sector innovation and transformation through the Microsoft platform. The Deloitte Digital team brings ideas, products and experiences to life. We are proud to support our clients in applying human experience insights to creatively design, build, and operate platforms and solutions that deliver personalized experiences and services for citizens and public servants across the entire journey.
EDUCATION
Western University
Bachelor of Engineering, Software Engineering
SKILLS
ABOUT MICHELLE ALFIERI
Michelle Alfieri is an accomplished and authentic business and technology transformation leader with over twenty years of international experience. Through her experience working at the world\'s largest consulting and advisory firms, Michelle is proud to support her public sector clients to design and implement complex technology-powered business transformation programs to drive execution of critical government priorities, creating value for citizens and those that serve them. She is deeply passionate about turning technology into business transformation to drive business performance, operating cost reduction, citizen experience and digital adoption. Michelle brings extensive background in; designing, executing and overseeing large-scale transformation programs, service delivery transformation, Project / Program Management Office establishment and leadership, procurement / sourcing strategy and vendor management, business case development, business architecture and business process re-engineering.Michelle holds an undergraduate degree in Engineering, in the Software Engineering discipline. She has obtained the Project Management Professional (PMP) certification, Business Relationship Management Professional (BRMP) certification, various Agile certifications and is a certified ITIL practitioner. She is an active member of the Ottawa Valley Outaouais Chapter of the Project Management Institute and the Business Relationship Management Institute. Michelle holds a valid Canadian Federal Secret Security Clearance.Michelle is committed to giving back to her profession and community. She is the chair of the Program Advisory Committee for Algonquin College\'s Project Management graduate program, Vice Chair of the Board of Directors of Big Brothers and Big Sisters Ottawa, and supporter of various charitable organizations in Ottawa including as a former “Big Sister” with Big Brothers and Big Sisters Ottawa. A passionate and relentless supporter and champion of women in STEM, Michelle provides mentorship in both informal and formal mentorship programs and is a former Chair of the National Capital Regional Board of Directors of the Women in Communications and Technology organization.
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