Michelle Lewis

About Michelle Lewis

Because you are alive, everything is possible.” - Thich Nhat HanhData strategy and BI leader enabling enterprise decision-making through disciplined governance, trusted metrics, and modern cloud analytics. Lead cross-functional data integrity and reporting programs across Azure and AWS ecosystems, with strong credibility in privacy, security, and audit-sensitive environments. Known for standing up governance operating models that leaders can rely on for consistent, decision-grade insight at scale. Hands-on leader who develops high-performing teams, builds scalable operating cadence, and drives innovation through automation and data products that improve data trust, speed-to-insight, and compliance readiness.

Experience

1. Senior Director of Business Intelligence & Analytics

   Teleion

   May 2021 — Present · Seattle, WA, US

   BI Practice BuildStood up Teleion BI practice; defined service offerings, delivery standards, and reusable playbooks across data engineering, governance, and executive reporting.Built team capability via employee-led training library and practice forums; expanded bench strength and delivery consistency.Developed bandwidth and skills-matching tool to optimize staffing and utilization; improved coverage of in-demand skills.Grew internal BI practice revenue 175.6% in three years, from $1.45M to $4M.Led and developed cross-functional teams of 10-15 (developers and project managers) across BI, data engineering, and program delivery; set objectives, delivery expectations, and stakeholder cadence across concurrent initiatives.Internal Operating SystemBuilt a privacy-preserving GenAI lead-identification agent in Azure and AWS to cross-reference internal knowledge, CRM data, and ICP criteria; generates prioritized target accounts, key contacts, and outreach angles for business development.Created “Flex Capacity” tool to track employee availability and evolving skillsets; matches short-term opportunities to available capacity to improve utilization while supporting targeted upskilling.Developing a unified internal data platform to consolidate Teleion data sources (sales pipeline, resourcing, delivery history, skills/capability data) to improve forecasting, capacity planning, and management decision-making.Data Governance, Quality, and ComplianceBuilt and launched Amazon GREF enterprise Data Integrity Program; implemented 50+ automated quality rules per system, improving integrity from 53% to 99%+ across onboarded systems.Established and led Amazon GREF Global Data Steward Council; implemented recurring audits and certification for executive datasets, aligning controls to ITGC principles.Built Microsoft GDPR retention and deletion tracking systems; automated regulator and customer workflows and creating infrastructure to strengthen audit-ready reporting.

Education

• University of Notre Dame - Mendoza College of Business

  Bachelors, Information Technology Management & Spanish

  2006 — 2010

Skills

• Crm
• Event Management
• Access
• Manage Client Relationships
• Marketing
• Microsoft Word
• Powerbi
• Sql
• Dreamweaver
• Leadership
• Project Management
• Microsoft Office
• Sales
• Strategic Planning
• Time Management
• Customer Service
• Marketing Strategy
• Luxury
• Social Media
• Travel Management
• Customer Relationship Management (Crm)
• Powerpoint
• Microsoft Excel
• Advertising
• Management