Michelle Zelazowski
Solicitor and Legal Manager @British Association for Behavioural & Cognitive Psychotherapies (BABCP)
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WORK HISTORY
Solicitor and Legal Manager @British Association for Behavioural & Cognitive Psychotherapies (BABCP)
EDUCATION
The University of Huddersfield
Postgraduate Diploma in Legal Practice
The University of Huddersfield
Bachelor of Laws (LLB)
SKILLS
ABOUT MICHELLE ZELAZOWSKI
As a dedicated and results-driven Legal Enterprise Clinic Manager at BPP, I bring over two decades of experience in the legal industry, specialising in client relationships and complaint resolution. I am committing to ensuring excellent levels of service. I have a passion for client advocacy, and a proven track record of enhancing client satisfaction and ensuring operational efficiency.I enjoy navigating complex legal cases and have a strong understanding of regulatory compliance and risk management. My role involves supervising cases in the Enterprise Clinic and attending the clinic sessions, ensuring the provision of high-quality legal advice to BPP clients.My role requires me to engage volunteer lawyers from across BPP’s law firm clients, supervise a QWE placement, set up and manage externships and opportunities relating to our Enterprise Clinic which covers small startup business queries in relation to corporate, commercial and IP. I work closely with the Head of Clinics, other Social Impact Managers, the Head of Social Impact and the Social Impact Co-ordinator to ensure the success of the clinic and the team.Key Strengths:* Expertise client relations* Strong analytical and problem-solving skills* Excellent communication* Proficient in regulatory compliance and risk management* Leadership and team collaboration* Expertise in complaint resolution
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