Michelle Z.
Director Clinical Operations @Optum
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WORK HISTORY
Director Clinical Operations @Optum
EDUCATION
University of Phoenix
Master of Business Administration (M.B.A.)
Henry Ford Community College
Associate's degree, Registered Nursing/Registered Nurse
University of Phoenix
Bachelor of Science Nursing, Registered Nursing/Registered Nurse
ABOUT MICHELLE Z.
With a robust foundation in healthcare strategy and a keen eye for operational excellence, my role as Director of Clinical Operations at Optum involves leading initiatives that enhance patient experiences and outcomes. The recent years have seen me drive strategic objectives, manage market KPIs, and cultivate a thriving workplace culture, while also reducing waste and optimizing clinical quality performance metrics.At Landmark Health, my leadership as Health Service Director enabled the successful launch of two new markets, fostering community partnerships that resonate with our organizational goals. Our team\'s efforts in improving care quality and reducing healthcare costs underscore my commitment to patient engagement and healthcare efficiency. I am motivated by the challenges of advancing healthcare and am constantly seeking innovative ways to contribute to its transformation.
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