Michelle Williams

About Michelle Williams

The only way to do great work is to love what you do. If you haven\'t found it, keep…

Experience

1. Director, Global Sales Enablement

   Concentrix

   Jan 2023 — Present

   NOVEMBER 2016 – PRESENTDIRECTOR, GLOBAL SALES ENABLEMENT, CONCENTRIX + WEBHELP• Engage global stakeholders and business leaders to continuously align sales enablement requirements with corporate goals and global team revenue and attainment goals.• Drive the overall go-to-market and sales enablement strategy to our global teams (i.e, BDR, Sales, Solutions, and various cross-functional) with a combination of strategic design, scalability, adaptability, and effective communication.• Define learning outcomes and KPIs, establish actionable reporting, and appropriate dissemination to top leadership levels. • Manage continuous improvement and alignment of sales enablement via data analytics gathered from various technology platforms.• Developed new hire onboarding programs and career and continuous learning paths for BDR, sellers, account managers, solutions, and leadership (coaching); contributed to corporate onboarding and early career program.• Delivered value-driven best practices and insights through quarterly newsletters, internal ‘podcast’ series, live peer sessions, and communications.• Managing lead of the integration of recent acquisitions within the sales and account management workstream and contributing to the GTM workstream integration.• Project Manager leading a sizeable global content repository project (due to recent acquisitions) to evaluate and recommend a go-forward plan for best platforms and sales process & tools to develop an enterprise-wide GTM content and process strategy.• Partner and contributor to quarterly “All Hands Sales” and annual Sales Kickoff.• Partner with Strategic Partnerships, Operations, Legal, Marketing, and corporate L&D to continuously align content and training efforts for the company’s benefit.

Education

• Edison State Community College

  Accounting, Accounting, Business

  1987 — 1997

Skills

• Social Media
• Advertising Sales
• Crm
• Email Marketing
• Business Development
• Customer Relationship Management (Crm)
• Social Media Marketing
• Management
• Advertising
• Digital Marketing
• Leadership
• Online Advertising
• Marketing