Michelle Vanhemert

Food and Beverage Manager with Administrative Experience | Staffing Professional

Role: Food and Beverage Manager at Troon
Location: Naples, FL, US
LinkedIn followers: 500 followers

About Michelle Vanhemert

Spearheading the food and beverage operations at Naples Esplanade (Troon)- Bahama Bar, my role has been pivotal in fine-tuning inventory control and elevating member and customer satisfaction. Our team\'s dedication to service excellence has led to consistent guest retention and a notable increase in positive referrals over the past three years. With a commitment to fostering a culture of growth, Managing a 20-member team, ensuring their professional development aligns with our high standards.In any position the heart of my approach is a blend of humor and honesty, which complements my drive to deliver solutions tailored to clients\' or employees distinct needs. My focus, whether it be in Staffing, Executive Support, Management, I strive to maintain the highest standards of service, my goal is to leave a lasting impression that goes beyond my current duties, embedding a culture of impeccable hospitality that resonates with all facets of the organization.

Experience

Food and Beverage Manager
Troon
Oct 2021 — Present · Naples, FL, US
Manage inventory effectively, reducing waste and optimizing stock levels.Resolve customer complaints involving food or beverage quality and service.Develop staff training programs to enhance service skills and increase overall efficiency.Maintain highest standards for beverage quality and service.Maintain a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.Conduct regular performance evaluations for 20 team members, providing constructive feedback and opportunities for growth.Resolve customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.Develop relationships with suppliers and vendors leading to special volume pricing discounts and availability.Select wine, beer and alcohol products based on customer feedback and local product availability.

Skills

Organization
Management
Team Building
Temporary Staffing
Quote Preparation
Trade Shows
Client Retention
Warehouse Management
Continuous Improvement
3pl
Microsoft Office
Sales
Leadership
Networking
Training
Logistics
Business Development
New Business Development
Social Networking
Staffing Services
Material Handling
Supply Chain
Shelving
Manufacturing
Warehousing
Material Handling Equipment
Sales Operations
Customer Service

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