Michelle Ueberall

About Michelle Ueberall

Dynamic and results-driven Senior Operations Manager with over 15 years of progressive…

Experience

1. Sr Operations Manager, Global Strategic Accounts

   Magnit Global

   Mar 2022 — Present · NJ, US

   Client Leadership: Acted as a trusted partner to Roche, managing contingent workforce operations across multiple locations (Branchburg, NJ and Indianapolis, IN). Fostered strong relationships with key stakeholders, resulting in enhanced collaboration and satisfaction.• Operational Excellence: Successfully stabilized operations in Indianapolis after taking over management, focusing on urgent challenges, streamlining processes, and ensuring prompt payment for contingent workers, which improved morale and reduced turnover.• Team Development: Led and mentored teams of up to five direct reports, implementing training programs that enhanced skills and fostered a culture of continuous learning. Developed a strong leadership pipeline by mentoring new hires and promoting career advancement.• Process Improvement: Streamlined attendance and reasonable suspicion policies, ensuring compliance and consistency across departments, significantly improving operational efficiency.• Stakeholder Management: Maintained regular communication with staffing partners and internal teams, resulting in a successful transition to new staffing agencies that improved recruitment outcomes.• Strategic Initiatives: Managed and executed key projects such as Sunshine Act reporting and HRP stabilization efforts, ensuring compliance with regulations and organizational goals.• Performance Metrics: Analyzed and reported operational data using analytics and Fieldglass reporting tools, providing insights that guided strategic Achievements• Spearheaded three successful hiring events, resulting in the recruitment of over 100 new employees during peak hiring seasons.• Played a pivotal role in implementing a culture reset within the Indianapolis site, addressing significant challenges and improving employee engagement.• Developed and maintained strategic relationships with external agency partners, enhancing talent acquisition capabilities.

Skills

• Call Centers
• Background Checks
• Sourcing
• Temporary Placement
• Internet Recruiting
• Temporary Staffing
• Leadership
• Recruiting
• Customer Service
• Interviews
• Applicant Tracking Systems
• Technical Recruiting
• Interviewing
• Talent Acquisition
• Management
• Staffing Services
• Human Resources
• Training
• Talent Management