Michelle Tan

Client Advocacy, WTW (Irvine, California)

Role
Client Advocacy at WTW
Location
Irvine, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Michelle Tan

Experience. Client Advocacy - Partner and collaborate with producers/brokers/resource teams to deliver effective risk management solutions and service to clients. This includes program design, coverage analysis and contract reviews. Develop and maintain strong client relationships with great track record of client retention. Lead team of senior client managers to reach their fullest potential and be their best version. Advocate and guide team with career growth/planning. Mentor/coach new Team Leads. Work with Human Resource and office leadership to interview, recruit and hire senior client managers/client managers for client service teams. Conduct performance reviews and performance improvement plan. Reliable, proactive, strategic, organized, value driven, detail oriented, problem solver, effective, efficient, teachable and adaptable. Work well independently as well as in team environment.

Experience

  1. Client Advocacy

    WTW

    Apr 2024 — Present · Irvine, CA, US

Education

  • Singapore

    Cambridge General Certificate Of Education Advanced Level

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