Michelle Smith
Managing Director @ Halpin Staffing Services | Recruiting, Customer Service
- Role
- Managing Director at Halpin Staffing Services
- Location
- Racine, WI, US
- LinkedIn followers
- 500 followers
About Michelle Smith
When I first stepped into my role at Halpin, I didn’t just want to manage operations — I…
Experience
Managing Director
Aug 2013 — Present
Oversaw overall business operations including marketing/branding, business development, strategic planning, and organizational culture at Halpin.• Directed core operational functions such as recruiting, labor placement, payroll, and employee liability management (including workers\' compensation and unemployment).• Managed full Profit & Loss (P&L) responsibility, including budgeting, forecasting, and financial performance analysis to support business growth and profitability.• Led continuous process and strategy improvements to enhance operational efficiency and consistency.• Effectively worked through teams, empowering managers and staff to take ownership, drive results, and deliver on key business objectives.• Empowered recruiting and management teams by fostering a culture of motivation, innovation, and accountability to drive business growth.• Developed performance evaluation methods to support employee growth in a fair, constructive manner.• Designed and implemented client management strategies encompassing safety compliance, service delivery, and workforce coordination.• Managed all internal HR functions including hiring, benefits administration (ACA-compliant), FMLA, COBRA, sales commission plans, performance metrics, and interdepartmental protocol documentation.• Ensured ACA compliance by managing insurance quoting and benefit tracking for both internal and associate employees, including IRS documentation and reporting.• Authored and updated internal employee handbooks, policies, and procedures in alignment with evolving HR standards.
Skills
- Customer Service
- Microsoft Excel
- Resume Writing
- Account Management
- Leadership
- Microsoft Word
- Human Resources
- Payroll
- Coaching
- Microsoft Office
- Technical Recruiting
- Onboarding
- Applicant Tracking Systems
- Management
- Nonprofits
- Sourcing
- Hiring
- Training
- Talent Acquisition
- Team Building
- Temporary Placement
- Recruiting
- Interviewing
- Employee Relations
- Interviews
- Social Media
- Event Planning
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