Michelle S. C.
Strategic Benefits Director | 20 Years in Benefits Administration | Proven Track Record of Increasing Employee Engagement & Cost Savings
- Role
- Director of Benefits at Driven Brands Inc.
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Michelle S. C.
Leveraging 20+years of experience in benefits administration, I lead cross functional teams to guide the strategic direction of all benefits, wellness plans, and programs with a focus on delivering value to employees through a positive work culture.I’ve built a reputation for negotiating for company savings, advocating for my employees, driving 3x increase in engagement.My strategy is inspired by my drive to help organizations achieve benefits goals through innovative benefits and wellness plans that inspire individuals to take charge of their health.I thrive at the intersection of human resources, strategic leadership, and employee advocacy.This can be seen where I have: Promoted diversity and inclusion within benefits programs based on needs and preferences of the workforce. Scaled benefits offerings in line with employee count (scaled from 2,900 to employees), and collaborated with cross functional teams to absorb and onboard new employees through acquisitions. Led the transition to remote work during the COVID pandemic while overseeing benefits plans to inform and educate employees on benefits offerings through engaging and empathetic communications, wellness programs, and trainings.Looking towards the future, I’m eager to continue to elevate benefits plans to ensure they are delivered within consideration of business and employee needs: Cross-Functional Team Leadership Benefits Administration HR Leadership Benefits Design and Strategy Employee Engagement Contract Negotiations Vendor Relations
Experience
Director of Benefits
Feb 2025 — Present · US
Develop and execute a comprehensive benefits strategy that supports organizational goals and enhances talent attraction and retention. Oversee the design, implementation, and administration of health, wellness, retirement, and ancillary programs. Manage vendor relationships, negotiate competitive contracts, and ensure compliance with federal and state regulations. Leverage data and market insights to optimize plan design, control costs, and improve employee experience. Champion diversity, equity, and inclusion by ensuring benefits meet the needs of a diverse workforce, and serve as a trusted partner to leaders and employees in navigating benefits solutions.
Education
Bay State College
Degree, Business Administration and Management, General
Curry College
SHRM Learning Certification
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