Michelle R.
Assistant Retail Director @Kalahari Resorts & Conventions
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WORK HISTORY
Assistant Retail Director @Kalahari Resorts & Conventions
EDUCATION
The University of Texas at Austin
Human Resource Management Certificate Program, Human Resources Management and Services
Campbell University
BBA, Business Administration and Management/Minor Economics
Strayer University
Master of Business Administration - MBA, Health/Health Care Administration/Management
ABOUT MICHELLE R.
HR delivers the most value when it’s aligned with operations and embedded in leadership strategy.I bring a business-first perspective that integrates operations and Human Resources, built on a foundation of retail leadership across three Fortune 100–level, multinational corporations operating at significant scale across diverse markets. In 2019, I expanded my scope into HR—earning my MBA and SHRM-CP—to further align people strategy with organizational performance.I’m known for a direct, execution-focused approach to:Building scalable, compliant HR infrastructureAttracting and retaining high-impact talentDriving operational efficiency across HR functionsElevating performance through leadership alignment and trainingHighlights- Spearheaded rollout of a new POS system across 100+ stations and 10+ outlets, built and validated SKUs, and partnered with corporate to implement reporting on inventory, basket size, and associate sales performance to drive revenue- Supported transition to ADP by reestablishing accurate employee coding across departments, training leaders and supervisors, and driving adoption of reporting tools to improve visibility and decision-making- Led the launch of a veterans’ recruitment program across three Best Buy districts—later adopted at the corporate level.I focus on practical, high-impact solutions that strengthen teams, reduce risk, and improve long-term performance.
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