Michelle Remer Baranowski

Account Manager @Ignite Social Media

Birmingham, MI, US

Responsible for managing 8-10 clients on a daily basis and acting as the primary point of contact- handling some clients who represent multiple brands. Day-to-day and overall role includes- Project Management: Creating detailed project timelines and milestones to ensure all deliverables are on track- Project Oversight: Coordinate with the internal teams to clearly outline the goals and deliverables for each project through touch-base meetings over Zoom or in-person, Slack communication, and Wrike tasks- Client Management: Work closely with the client to obtain all project details, set touch-base meetings and timelines, and handle the incoming flow of client communications- Client Onboarding: Schedule internal and external kick-off meetings, set up finances, gather client information to hand off to the internal team, create initial timelines, and depending on type of contract signed, coordinate next steps for completing onboarding process- Campaign Management: Oversee social media campaigns and ensure client is satisfied with the deliverables, and kept informed performance through monthly or quarterly reporting.

Central Michigan University

Bachelor of Applied Arts