Michelle Prance
CEO Mettle @NatWest Group
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WORK HISTORY
CEO Mettle @NatWest Group
London, GB
Leading mettle - NatWest’s fully owned venture start-up bank for small businesses. Michelle has set the strategic direction for growth and delivered a full migration from e money licence to full banking licence. Mettle has a customer first culture that Michelle has driven from day one powering mettle’s market leading app store and trust pilot ratings and 90%+ customer satisfaction scores.
EDUCATION
Harvard Business School Online
Certificate of Specialisation in Strategy, - Disruptive Strategy, Sustainable Strategy, Strategy Execution
La Trobe University
Bachelor of Economics, Economics
ABOUT MICHELLE PRANCE
Michelle is a highly successful and effective transformation leader with over 20 years experience in Financial Services. She has strong people, commercial and strategic skills. Successes include delivering digital products, customer centric propositions and commercial strategy. She has operated at the executive level across a broad range of commercial, retail and private businesses. Michelle has a proven track record in leading, managing and delivering complex projects through establishing high performing, motivated teams, effective communication, strong influencing skills and an engaging style. Michelle is currently the CEO of Mettle, a board director for several ventures and a school Governor.
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