Michelle Pontenstein

About Michelle Pontenstein

As a Realtor and New Home Sales Consultant with a Bachelor of Arts Degree in Psychology…

Experience

1. Realtor

   D.R. Horton

   Jun 2017 — Present

   The new home sales executive role involves marketing, networking, contract management, and strong communication skills. In this role, I consult, demonstrate, and guide homebuyers through the process of investing in real estate. Responsibilities include consulting with clients to identify their needs, presenting relative properties and offers, completing paperwork, and reaching monthly sales targets. Goals are met through ongoing research and analysis of the real estate market, mastering builder products/policies, studying communication and social behavior, managing & marketing listings, managing CRM, and consistently driving new sales from various sources including client referrals, realtors, and other professional networks.Establishing authority through product knowledge, competence, and relatability is paramount. The process begins with getting to know each homebuyer through empathetic and effective listening. As we tour through the model home, I incorporate friendly conversation while answering questions, illustrate how the community fits into their lifestyle, and explain how benefits of the home\'s features relate to the homebuyer\'s interests. Combining logic with emotion often leads homebuyers to comfortably and confidently move forward.

Education

• Southern New Hampshire University

  Bachelor of Arts - BA

  2022 — 2024