Michelle Elaine Pham-Crepps

About Michelle Elaine Pham-Crepps

ScrumMaster Lifecycle Management Stakeholder AlignmentConnect at: m••••••••@gmail.comCultivating collaborative cultures across diverse stakeholders to drive on-time and within budget project delivery is what I do best. Whether challenged to manage multiple engineering projects of varying size and complexity, improve communications and alignment across internal and external stakeholders, and/or drive the adoption of Agile to accelerate delivery of products and features—I have identified and removed barriers, negotiated tradeoffs, and accelerated growth and time to delivery.Highlights of my accomplishments include—Cultivated a culture of teamwork and recognition—with a team that experienced high rates of attrition,encouraging engineers to submit kudos into communication vehicles—and instituting recognition as a standard monthly process at Dropbox—Established a reputation as a “go-to” Program Manager for development teams at Dropbox, navigating a complex landscape to overcome challenges and remove obstacles—Partnered with customers of Propeller Labs to design and deliver cutting-edge mobile/web applications, managing project scope, feature developments, and timelines—Introduced first-time visibility to all customer projects, timelines, and deliverables at Mocana Corp,increasing stakeholder alignment and organizational decision making—Earned fast-track promotions with Mocana Corporation—building a developer evangelism program, and serving as a Certified ScrumMaster to five Scrum teams.My ability to build cooperative working relationships with engineers, professionals, support staff, and customers has been a key factor in meeting goals and achieving success at each organization. Equally important are my strengths in capturing client product requirements, tracking product development goals, and driving sprint planning, execution, and backlog grooming to successfully delivery products.

Experience

1. Scrum Master

   Flock

   Feb 2023 — Present

Education

• San Francisco State University

  BS, Business Administration, Concentration in Marketing

• San Jose City College

  Associate's Degree

Skills

• Recruiting
• Jira
• Mobile Applications
• Outlook
• Conflict Resolution
• Social Media
• Communication
• Confluence
• Product Management
• Advertising
• Salesforce.com
• Program Management
• Microsoft Word
• Team Leadership
• Security
• Enterprise Software
• Project Management
• Customer Service
• Crm
• Scrum
• Event Planning
• Start-Ups
• Powerpoint
• Microsoft Excel
• Strategic Partnerships
• Training
• Saas
• Agile Methodologies
• Team Building
• Management
• Windows
• Product Development
• Marketing
• Mobile Devices
• Account Management
• Microsoft Office
• Sales
• Data Entry
• Blogging
• Time Management