Michelle Pederson

Senior Customer Success Manager @Eazystock

Birmingham, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2024 — Present

Senior Customer Success Manager @Eazystock

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Birmingham, GB

Helping customers across the UK optimize inventory performance and supply chain efficiency using Eazystock’s SaaS platform. Work cross-functionally to drive adoption, reduce waste, and improve availability across diverse industries.Key Responsibilities & Achievements:• Act as strategic advisor to clients, aligning software capabilities with supply chain goals to reduce excess stock and improve service levels• Lead customer onboarding, training, and performance reviews, ensuring long-term success and retention• Collaborate with internal teams to communicate client needs• Provide actionable data insights and KPIs that enable smarter forecasting and inventory decisions

EDUCATION

2009 — 2013

Concordia College

Bachelor of Arts (B.A.), German, Global Studies, Business

ABOUT MICHELLE PEDERSON

Supply Chain professional with 8+ years of experience delivering strategic planning, process improvement, and cost-saving initiatives across retail, eCommerce, and SaaS environments. Proven success leading cross-functional projects, managing vendor and 3PL relationships, and optimizing inventory performance. Skilled in stakeholder engagement, team leadership, and tools such as Excel and ERP systems. Passionate about building scalable solutions and driving operational excellence in fast-paced, growth-focused businesses.

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Michelle Pederson — Senior Customer Success Manager at Eazystock in Birmingham, GB | Unifers