Michelle Ortega
- Role
- Associate Program Manager at Lyft
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
Experience
Associate Program Manager
Nov 2023 — Present · San Francisco, CA, US
Drive regulatory compliance and dispatch logic across US and Canadian airports through doc enforcement, risk tracking, spatial data (polygons, lat/lng) and product maintenance with buy in from key Legal, Operations, Trust & Safety, Business Development, and Support stakeholders • Direct and support cross team initiatives with PMs, BDMs, and Engineers around new product launches and in app features • Execute operational excellence initiatives such as process automations, performance monitoring, program documentation, and SOX compliance audits while prioritizing associated dependencies, timelines and risks • Oversee logistics workflows, vendor management, and annual financial spend within budgetary restrictions to comply with state and regional compliance requirements
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