Michelle Mule
Invoice Acquisition Specialist @Entrata India
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WORK HISTORY
Invoice Acquisition Specialist @Entrata India
Manage invoicing processes as part of end-to-end client portfolio ownership, ensuring accurate and timely utility billing for assigned clients.Act as a primary liaison between clients and service providers to obtain current invoices and proactively address billing needs.Resolve billing discrepancies by coordinating with vendors and advocating on behalf of clients to ensure fair and accurate charges.Maintain compliant, well-documented billing records to support smooth financial processing and positive client experiences.Collaborate with internal teams to provide up-to-date invoicing data for reporting, reconciliation, and ongoing client success initiatives.
EDUCATION
Indian Institute of Engineering, Technology and Management
Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services
St. Peter's School Mumbai
High School Diploma
ABOUT MICHELLE MULE
With over 7 years of diverse experience across multiple domains including client success, sales, business development, lead generation, customer service, payroll, invoice acquisition, and collections, I bring a unique blend of skills and expertise to drive business growth and client satisfaction. Skilled in managing utility bill acquisition, coordinating with providers, ensuring accurate documentation, and handling customer retention and payment collections. Known for my strategic approach, analytical mindset, and exceptional communication skills, I have a proven track record of delivering results and exceeding expectations in dynamic, fast-paced environments. I thrive on building strong relationships, identifying opportunities for improvement, and driving organizational success through collaboration and innovation. Additionally, I hold a certification in digital marketing, further enhancing my ability to develop comprehensive strategies and leverage digital channels to optimize efforts and achieve business outcomes.
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