Michelle McNaught

About Michelle McNaught

Senior global IT executive with 20 years of extensive experience in leading large cross-functional system implementations, managing mission critical enterprise applications, and a proven ability to drive success through effective IT and Business partnerships. Industry experience includes energy, technology, and financial services. Recognized for expertise in Portfolio & Program Management, Applications Development Management, and developing and aligning IT strategy with business strategy. Applications Development Management: Deep expertise in managing the development, implementation, and enhancements of applications with high quality results in a timely fashion. Depth of application experience in Salesforce and Product Configuration & Quoting.Program Management Oversight: Strong skills and experience in the oversight of large cross functional projects. Provides guidance and mentoring to Project Managers to deliver on time projects with business benefits. Provide process improvements to ensure successful delivery. Strong background in Salesforce. Other projects include SCADA systems and Mergers & Acquisitions, including 6 RSA Mergers and National Grid RI Divestiture.IT Strategy: Broad background in aligning IT with business strategy and objectives. Experience includes annual and quarterly investment planning, IT roadmaps, IT program and process governance, IT organizational design, and digital transformation.

Experience

1. Sr IT Director, Agile Delivery Management

   Bright Horizons

   Nov 2023 — Present · Newton, MA, US

   Responsible for oversight of programs/projects for Full-Service and Salesforce programs. Work with business group leaders to establish overall portfolio strategy and vision to enable Bright Horizon’s growth. Build and maintain relationships with senior leaders internally and externally to stay up to date with competitive and technology landscape. Lead broad, multi-functional senior teams, align leadership team and drive to actions. Drive agile transformation and manage IT demand management model to make planning processes more agile and ensure IT investments are persistently aligned with strategic priorities.

Education

• Babson F.W. Olin Graduate School of Business

  MBA, Business

• University of Massachusetts Lowell

  BS, Information Systems

Skills

• IT Strategy
• Program Management
• Enterprise Software
• Enterprise Architecture
• Cross Functional Team Building
• Saas
• Business Analysis
• Management
• Scrum
• Project Management
• Sql
• Systems Analysis
• Business Process Improvement
• Applications Development Management
• Software Development Life Cycle (Sdlc)
• Business Process
• Sdlc
• Integration
• Requirements Gathering
• Process Improvement
• Business Requirements
• Requirements Analysis
• Cloud Computing
• Business Intelligence
• Business Systems Consulting
• Vendor Management