Michelle McCray

About Michelle McCray

As an HR Executive, I lead transformational change at the intersection of people, process, and technology. With deep expertise in HRIS implementation, global shared services, and organizational effectiveness, I focus on building scalable, technology-enabled solutions that elevate the employee experience and drive business impact.I partner across the enterprise to integrate AI-driven capabilities that power insight, efficiency, and connection—enabling HR to deliver strategic value and reimagine how employees engage with their work. My approach combines disciplined execution with human-centered design, ensuring every transformation enhances both performance and culture.Through a strong foundation in change leadership, stakeholder engagement, and cross-cultural collaboration, I help organizations navigate complexity with clarity and confidence. I’m passionate about leveraging innovation and AI to create the transformational moments that define the future of work.

Experience

1. Vice President Global People Solutions

   耐克

   Jan 2023 — Present · Beaverton, OR, US

   I lead the front line of engagement between employees and centralized HR support—owning global HR technology, data, enablement, and Tier 0/1 teammate support. My focus is on delivering a seamless, integrated, and innovative HR experience that connects people, process, and technology across the enterprise.I oversee the strategic implementation and ongoing optimization of Workday and ServiceNow, driving operational excellence and digital transformation across all regions. This includes shaping the HR operating model and leveraging AI and automation to power efficiency, insight, and a more human employee experience.Key areas of accountability include:•Global Systems Leadership: Direct Workday and ServiceNow implementation and sustainment, ensuring technology alignment with business goals and employee needs.•HR Operating Model & Governance: Design and embed a scalable HR operating model that connects systems, data, content, and compliance for consistent global delivery.•Teammate Experience & Enablement: Lead the development of digital tools, knowledge content, and training programs that empower employees and HR teams worldwide.•Core HR Operations: Deliver global “hire to retire” operations, HR service delivery, reporting, labor compliance, and tiered HR support (Tier 0/1).•Innovation & AI Integration: Champion the strategic use of AI and advanced analytics to transform how HR delivers value and drives informed decision-making.Through cross-functional partnership, operational rigor, and an unwavering focus on innovation, I drive the transformation of HR into a connected, data-driven, and people-centered function that defines the future of work.