Michelle McCarthy
Director, Software Asset Management @ATB Financial
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WORK HISTORY
Director, Software Asset Management @ATB Financial
Calgary, FR
I lead a team of of people who govern and manage the Software Asset Management (SAM) practice at ATB Financial. SAM is the set of business practices used to monitor, manage and optimize an organizations software assets throughout their entire lifecycle, from procurement to decommission. The key goals of SAM are to ensure license compliance, control costs by eliminating underutilized licenses or technology and align software usage with business needs to maximize return on software investments.
EDUCATION
Okanagan University College
Diploma Business Administration, Human Resources Management/Personnel Administration, General
ABOUT MICHELLE MCCARTHY
MICHELLE MCCARTHYAs a versatile senior leader with 19 years of operations and customer experience, I specialize in Leadership Talent Development, Performance Management, Process Improvement and Change Management. Balancing business needs, focusing on employee engagement and creating loyal customers, are key factors to my success. By collaborating with key stakeholders; including end users and providing leaders with the support and tools to facilitate changes, repeat the process and remain flexible within their environment, I was able to implement strategic change initiatives that transformed business models and the culture of organizations through leveraging defined or customized methodologies for people and business transformations. This ensured consistency in approach, sustainability of the new practices and contributed to business growth. Each change resulted in our goals of top line revenue growth, bottom-line efficiencies, increased customer satisfaction and increased employee engagement. My personal goal has always been to inspire, exceed expectations, and focus on continually learning, allowing me to be nimble and adapt quickly to my work environment.
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