Michelle Marques

Delivery Lead and Technology Consultant

Role
Senior Technology Consultant at EY
Location
Charlotte, NC, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Michelle Marques

Multilingual Transformation and Delivery Lead with 7+ years of experience guiding enterprise programs across financial services, insurance, and FinTech. I specialize in bridging business strategy with technical execution—leading agile delivery of SAP implementations, product rollouts, process improvements, and regulatory change. I’m passionate about building emotionally intelligent teams, driving cross-functional collaboration, and shaping strategic roadmaps that align people, technology, and outcomes.

Experience

  1. Senior Technology Consultant

    EY

    Dec 2022 — Present · Charlotte, NC, US

    Led agile delivery across 4+ squads, enhancing delivery velocity by 15% over two quarters. • Coordinated 30+ features for an auto insurance platform with 85% predictability through effective planning. • Achieved 100% data integrity in 3 SAP FPSL implementations, facilitating compliance with LDTI and GAAP standards. • Designed a workshop on Emotional Intelligence for 50+ professionals, receiving a 98% satisfaction rating.• AI enthusiast: Enabled strategic adoption of Generative AI for scenario-based training, guiding peers in applying EQ to resolve interpersonal challenges and sustain stakeholder alignment. • Leadership Development: Completed 20+ hours of EY-provided leadership course on how to enhance team dynamics, necessary skills to lead in disruptive times, and using adaptive leadership capabilities in SAP implementations. • Project Financial Ownership, managing $1.2M budget across two transformation programs, forecasting resource needs, balancing people and work allocation, and maintaining < 3% variance and ensuring margin protection. • Optimized billing and invoicing, reducing cycle time and enabling up to 2% monthly savings through early payments, while boosting client satisfaction through improved process transparency.

Education

  • University of Texas at Brownsville

    Bachelor's degree in English -- Minor in French (language and culture), English Language and Literature, General

    2010 — 2014

  • ISC Paris

    Study Abroad Program , Creativity at Work, Marketing in Sports, Fashion Industry, Advertising, and Cinema

    2014 — 2014

  • Kansas Wesleyan University

    Master of Business Administration (M.B.A.), Business Administration and Management, Leadership & Ethics

    2015 — 2017

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Michelle Marques — Senior Technology Consultant at EY in Charlotte, NC, US | Unifers