Michelle Marques
Delivery Lead and Technology Consultant
- Role
- Senior Technology Consultant at EY
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Michelle Marques
Multilingual Transformation and Delivery Lead with 7+ years of experience guiding enterprise programs across financial services, insurance, and FinTech. I specialize in bridging business strategy with technical execution—leading agile delivery of SAP implementations, product rollouts, process improvements, and regulatory change. I’m passionate about building emotionally intelligent teams, driving cross-functional collaboration, and shaping strategic roadmaps that align people, technology, and outcomes.
Experience
Senior Technology Consultant
Dec 2022 — Present · Charlotte, NC, US
Led agile delivery across 4+ squads, enhancing delivery velocity by 15% over two quarters. • Coordinated 30+ features for an auto insurance platform with 85% predictability through effective planning. • Achieved 100% data integrity in 3 SAP FPSL implementations, facilitating compliance with LDTI and GAAP standards. • Designed a workshop on Emotional Intelligence for 50+ professionals, receiving a 98% satisfaction rating.• AI enthusiast: Enabled strategic adoption of Generative AI for scenario-based training, guiding peers in applying EQ to resolve interpersonal challenges and sustain stakeholder alignment. • Leadership Development: Completed 20+ hours of EY-provided leadership course on how to enhance team dynamics, necessary skills to lead in disruptive times, and using adaptive leadership capabilities in SAP implementations. • Project Financial Ownership, managing $1.2M budget across two transformation programs, forecasting resource needs, balancing people and work allocation, and maintaining < 3% variance and ensuring margin protection. • Optimized billing and invoicing, reducing cycle time and enabling up to 2% monthly savings through early payments, while boosting client satisfaction through improved process transparency.
Education
University of Texas at Brownsville
Bachelor's degree in English -- Minor in French (language and culture), English Language and Literature, General
2010 — 2014
ISC Paris
Study Abroad Program , Creativity at Work, Marketing in Sports, Fashion Industry, Advertising, and Cinema
2014 — 2014
Kansas Wesleyan University
Master of Business Administration (M.B.A.), Business Administration and Management, Leadership & Ethics
2015 — 2017
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