Michelle Malone
Area General Manager @Vision Hospitality Group, Inc.
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WORK HISTORY
Area General Manager @Vision Hospitality Group, Inc.
Chattanooga, TN, US
Proud to announce my new position as Area General Manager for Vision Hospitality. I will oversee the new Embassy Suites, opening late spring, early summer, as well as continued oversight of The Hilton Garden Inn and The Hampton Inn.
EDUCATION
University of Phoenix
Master of Business Administration - MBA, Business/Commerce, General
University of Phoenix
Bachelors of Science, Business Administration and Management, General
SKILLS
ABOUT MICHELLE MALONE
Energetic, passionate, and seasonsed hospitality professional with an excellent record of loyalty, growth and accomplishment, and hands-on manager with over 20 years of experience. Thrives in client contact, communication, and organizational planning. Highly motivated and competive while being skilled in building team member support and rapport where we work as a family. I have a strong background in training, developement, and instruction, as I faciliate classes with the University of Phoenix in both Critical Thinking and Lodging Management, two undergraduate classes. My students know me for quick, fair, and thorough feedback along with knowledge for the content. Effective leader focused on leading by example. Drawing upon excellent communication and rapport building skills, I am able to assembe successful teams in an extremely competive labor market. I have an authentic style, natural finesse and a warm way with people. Specialties: Skilled in developing and training teams; effectively controlling cost; achieving year over year revenue increases; maintaining high guest satisfaction ratings in competitive environment; property renovations; increasing customer satisfaction scores; value adding capital improvement ideas, company core value and providing a balanced scorecard; P&L top and bottom line management; labor control; budget management with an accounting background; F&B cost control; social media marketing, heavy food and beverage experience (culinary skills), high aptitude for revenue management, and front office operations.
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