Michelle Mallais
Team Manager @Rogers Communications
Moncton, NB, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2007 — Present
Team Manager @Rogers Communications
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People manager of 20 amazing employees! I love my job and my staff. In order to keep things interesting in my career, I also backfill for our Workforce manager and Program Development Managers on a regular basis. I\'m always looking for new ways to challenge myself and my team.being successful in our work gives everyone a great sense of pride and accomplishment.
SKILLS
IvrService DeliveryVendor ManagementAvayaContact CentersBusiness Process ImprovementCall CenterWirelessTelecommunicationsCall CentersCustomer ServiceCustomer SatisfactionAvaya TechnologiesCustomer ExperienceTeam LeadershipCustomer RetentionTime ManagementManagementTeam ManagementProcess Improvement
ABOUT MICHELLE MALLAIS
Experienced Team Manager with a demonstrated history of working in the telecommunications…
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