Michelle Lofing
Senior Manager at Smartsheet
- Role
- Senior Manager-technical Support Operations at Smartsheet
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Michelle Lofing
I’m a senior people leader in Support and Operations who has driven quantifiable…
Experience
Senior Manager-technical Support Operations
Nov 2019 — Present
Education
University of West Florida
Bachelor of Arts - BA, Marine Archeology/Forensics
Boise State University
B.A., Marine Archaeology/Forensic Anthropology
2008 — 2011
Skills
- Behavioral Interviewing
- Onboarding
- Social Media Marketing
- Powerpoint
- Microsoft Excel
- Call Center
- Drive Results
- Motivation
- Operations Management
- Customer Service
- Teamwork
- Historical Archaeology
- Crm
- Outsourcing Management
- Cross-Functional Team Leadership
- High Performance Sales Teams
- Marine Archaeology
- Customer Experience
- Travel Management
- Management
- Team Building
- Call Centers
- Marketing
- Leadership
- Microsoft Word
- Team Leadership
- Customer Relationship Management (Crm)
- Process Improvement
- Training Delivery
- Strategic Planning
- Coaching
- Project Management
- Recruiting
- Building High Performance Sales Teams
- Training
- Customer Satisfaction
- Organizational Development
- Marine Biology
- HR Policies
- Offshore Management
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