Michelle Locke
Lee Company
Nashville, TN, US
EMAILS
m••••••••@leecompany.com
MOBILE NUMBERS
+16•••••••05
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WORK HISTORY
Present
@Lee Company
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SKILLS
Customer Relationship Management (Crm)Leadership DevelopmentCustomer SatisfactionBusiness Process ImprovementLive Chat Implementation and ManagementManagementHuman ResourcesProject ManagementBudgetsSales ManagementCoachingBudgetingRecruitingAnalytical SkillsStrategyContact CentersCrmCustomer ServiceQuality AssuranceCall CentersCustomer ExperienceAnalysisPeople ManagementOperations ManagementOrganizational DevelopmentCall Center ManagementCustomer RetentionStaff ManagementStrategic PlanningTrainingLeadershipCall CenterEmail MarketingProcess Improvement
ABOUT MICHELLE LOCKE
Customer experience leader with over 20 years of progressive leadership in contact center…
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