Michelle Lemus

Accounts Receivable Manager @Alteryx

Irvine, CA, US

Manage and support US Collections Team • Ensure team monitors and maintains assigned accounts – customer emails/calls, account documentation, small balance write-offs, customer reconciliations • Maintain an accurate and clean aging report, ensuring that cash has been applied and processed in a timely manner• Ensure compliance with internal controls and accounting policies• Work closely with cross-functional teams, especially Sales, Billing and Cash Applications• Frequently develop/update department procedures for improved processes with focus in automation• Provide reporting to Executives on a regular basis on forecasting goal and high-risk accounts • Led onboarding of offshore India team for Billing and Collections• Experience as a hybrid biller/collector with knowledge in contract audits to ensure accuracy in invoicing• Manage vendor onboarding • Onboarded third party collections agency from discovery to executed contract• Train, manage and mentor staff to promote internal growth and employee retention• Perform miscellaneous ad-hoc research and reporting and other duties as assigned• Onboarded and trained offshore team for Billing and Collections; overseeing offshore team in Collections

Concordia University Irvine

Master's degree, Organizational Leadership

Concordia University Irvine

Bachelor of Business Administration (B.B.A.), Sport and Fitness Administration/Management

Triton College

Associates of Arts, Marketing