Michelle Lynch
Sales Operations Director, Individual and Family Plans @Cigna Healthcare
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WORK HISTORY
Sales Operations Director, Individual and Family Plans @Cigna Healthcare
EDUCATION
Isenberg School of Management, UMass Amherst
Bachelor of Business Administration (BBA), Finance, Economics
ABOUT MICHELLE LYNCH
Strategic and results driven senior leader with a track record of successfully leading complex, mission-critical business transformations. Extensive experience developing and managing digital transformation and IT modernization strategies focused on delivering value across all areas of business in a high-growth organization. Proven track record delivering operational change to drive efficiency and growth in an agile environment. Innovative leader with a one-team mindset and the ability to motivate and drive teams in a continuous improvement environment that values diversity and promotes career growth. Highly influential thought leader with excellent communication and presentation skills. Adaptable professional, adept at pivoting and adjusting quickly to changing priorities and new information. Areas of Expertise Strategic Leadership and Planning | Program Management | Budget Management & Cost Control | Organizational Development | Talent Development | Agile Principles and Development | Innovation | Business Process Engineering | Business Development | Product Ownership and Strategic Roadmaps | Policy Development | Digital Transformation | Risk Mitigation | Technology Modernization | Business Analysis | Sales Enablement | Change Management | Operational Readiness and Go-To-Market Strategies
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