Michelle L.
Chief Technology Business Officer @CalPERS
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WORK HISTORY
Chief Technology Business Officer @CalPERS
I serve as the Chief Technology Business Officer (CTBO) at the California Public Employees’ Retirement System (CalPERS), the nation’s largest public pension fund. In this role, I lead the Technology Business Management Division (TBMD) within the Information Technology Service Branch (ITSB), overseeing critical IT operations, enterprise solutions, and data analytics services. I provide strategic direction and policy guidance, managing seven key IT areas to ensure alignment with CalPERS\' business objectives and to enhance the experience of team members, employers, and members. These areas include information technology human resource management, budget operations, project and portfolio management, service management, data analytics, information management, and enterprise architecture.
EDUCATION
University of California, Davis
Bachelor of Arts (B.A.)
California State University-Sacramento
Master's degree
ABOUT MICHELLE L.
An experienced professional with extensive knowledge and leadership abilities across all aspects of business operations, specializing in technology, governance, and program management. Adept in leading complex technology projects, developing enterprise policies, and managing multi-provider contracts, with a proven track record in government, administration, and technology. Proficiently skilled in leadership, data analysis, IT strategy, governance, business intelligence, data management, and change management. Demonstrated expertise in designing and implementing statewide information systems, overseeing data preparation for high-profile projects such as Electronic Health Records (EHR) and Health Care Provider Networks (HCPN), and managing large-scale contracts and budgets. Skilled in analyzing legislation, developing policies to meet statutory and regulatory requirements, and serving as a liaison with legal and external agencies for policy negotiations.A graduate of the Information Technology Leadership Academy (ITLA 22), demonstrating a robust background in information technology leadership, governance, and strategic planning. Recognized for leading statewide workgroups, developing enterprise solutions, and fostering collaboration to achieve organizational goals.
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