Michelle King
Vice President, Regional Operations Leader, EB PNW
- Role
- Client Experience Manager at Ima Washington Alaska
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Michelle King
I bring a proven track record of leveraging strong leadership skills to drive…
Experience
Client Experience Manager
Apr 2018 — Present · Bellevue, WA, US
Responsible for leadership and management of the client services staff for the Washington and Oregon Employee Benefits department. Serve as a Senior Account Manager on a small book of business consisting of medium to large accounts. Provide leadership and support to Account Management supervisors in remote offices. Serve as an active member of the Benefits Department leadership team and participate in long term planning including service design, growth and profitability targets, and retention metrics.
Education
University of Oregon
Architecture and Historic Preservation
1989 — 1994
University of Washington, Michael G. Foster School of Business
Completion Certificate
2015 — 2016
Skills
- Hipaa
- Management
- Team Building
- Strategy
- Sales Presentations
- Call Centers
- Healthcare
- Insurance
- Accountable Care
- Healthcare Information Technology
- Human Resources
- U.s. Health Insurance Portability and Accountability Act (Hipaa)
- Medicare
- Health Insurance
- Managed Care
- Self-Funded
- Healthcare Management
- Coaching
- Account Management
- Presentation Skills
- Training
- Employee Benefits
- Leadership
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