Michelle Jensen
Claims Compliance Auditor at Sedgwick
- Role
- Claims Compliance Auditor at Sedgwick
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Michelle Jensen
With over 30 years of experience in the casualty insurance industry, I bring a deep and…
Experience
Claims Compliance Auditor
May 2010 — Present
Conduct comprehensive audits of workers\' compensation claims to ensure best practice, regulatory, and client and carrier compliance/accuracy. Design and implement audit templates and guides tailored to Sedgwick, client, carrier and/or jurisdictional requirements. Lead training sessions for new and existing colleagues, focusing on audit standards, system navigation, and service expectations. Partner with leadership on special projects including automation analysis, client and carrier focused audits, and regulatory updates. Deliver quality assurance feedback and performance metrics to help improve outcomes and consistency for all internal and external partners. Recognized for strong analytical skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment. Next Generation/AI focus to positively impact efficiencies across multiple operational platforms.
Education
University of Washington
Bachelor of Arts
1992 — 1996
Skills
- Analysis
- External Audit
- Claim
- Casualty Insurance
- Risk Management
- Auditing
- Workers Compensation
- Liability
- Litigation Management
- Claims Management
- Internal Audit
- Workers' Compensation Claims
- Insurance
- Commercial Insurance
- Property & Casualty Insurance
- Claims Handling
- Training
- Mediation
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