Michelle J.
Executive Assistant and Coordinator @San Ramon Regional Medical Center
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WORK HISTORY
Executive Assistant and Coordinator @San Ramon Regional Medical Center
San Ramon, CA, US
Over eight years of executive and administrative support to hospital C-suite and facilities leadership, contributing to operational and fiscal objectives across governing, medical staff, and corporate functions. Supported day-to-day operations through strong coordination, clear communication, and disciplined follow-through in a highly regulated, fast-paced environment. Recognized for professionalism, discretion, and the ability to remain composed and effective under pressure.Played a key role in regulatory readiness by managing licenses, contracts, policies, and procedures, including preparation and coordination for CDPH and TJC surveys. Demonstrated initiative and independent prioritization while ensuring accuracy, compliance, and continuity of operations. Fostered a collaborative team environment through coaching, performance management, and payroll oversight, supporting consistent performance and accountability.
ABOUT MICHELLE J.
I am a service-oriented professional dedicated to delivering consistent, safety-conscious, and empathetic support in high-volume, fast-paced environments. Whether assisting individuals in challenging, time-sensitive situations or managing behind-the-scenes operations, I bring a calm, adaptable, and solutions-focused approach that prioritizes both people and process.With a strong foundation in customer service, I excel in service recovery, clear communication, and situational awareness. I remain composed under pressure, balancing client needs with organizational protocols and team collaboration. My attention to detail, commitment to standards, and respect for discretion and trust are central to creating a reliable and high-quality experience.In my healthcare operations roles, I have supported our leadership and Governing Board over the last eight years. Working within regulated environments has sharpened my ability to navigate complex systems with precision and accountability. This operational expertise complements my service mindset, allowing me to anticipate needs, streamline workflows, and foster a culture of responsiveness and care.
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