Michelle Ilajas

Virtual Assistant @HIKINEX

San Francisco, CA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2024 — Present

Virtual Assistant @HIKINEX

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HIKINEX is a scalable, people-powered, tech-enabled solutions provider, helping you drive revenue and optimise operations. Our goal is to help companies scale fast and drive profit. We leverage U.S. and OffShore resources to provide superior support services at a fraction of the cost.We excel in the following key verticals- CX (Customer Experience)- SOS (Sales Outsourcing Solutions)- RPO (Recruit Process Outsourcing)- eDiscovery Staffing (Offshore Project Management and Data Technicians)- BackOffice Support (Accounting, AR / AP, Executive Support and Administration) Fast, Drive Profit – You CAN do both with HIKINEX!

EDUCATION

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ST. PETER'S COLLEGE

Bachelor of Science, Civil Engineering

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St. Peter's College, Iligan City

Bachelor of Applied Science - BASc, Civil Engineering

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Mindanao State University - Main Campus

Bachelor of Science, Civil Engineering

ABOUT MICHELLE ILAJAS

I am a detail-oriented and results-driven professional with a strong educational foundation in Civil Engineering from Mindanao State University and St. Peter\'s College. My academic background has equipped me with analytical thinking, organization, and problem-solving skills that I now apply in administrative support and client-facing roles.With experience as an Outbound Sales Representative, I developed strong communication skills, lead qualification expertise, and a deep understanding of performance metrics (KPIs). I effectively managed email correspondence, engaged prospective clients, maintained accurate records, and ensured smooth handoffs to licensed advisors. These responsibilities strengthened my ability to multitask, stay organized under pressure, and deliver consistent results.As a Virtual Assistant, I bring a combination of technical precision, strong written and verbal communication, and proactive support. I am highly organized, reliable, and committed to helping businesses streamline operations, manage communications efficiently, and improve overall productivity. I thrive in collaborative environments and am motivated to contribute to teams that value excellence, efficiency, and continuous improvement.

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