Michelle Henkel
Construction Coordinator @Trico Homes
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WORK HISTORY
Construction Coordinator @Trico Homes
EDUCATION
Mount Royal University
Real Estate
The Esthetic Institute
Clinical Esthetician with Honors
Professional Home Builders Institute
Certified New Home Sales Professional
Southern Alberta Institute of Technology (SAIT)
Administrative Information Management
Southern Alberta Institute of Technology (SAIT)
Medical Office Assistant and Unit Clerk
Dale Carnegie Training
Dale Carnegie Course Effective Communication and Human Relations
ABOUT MICHELLE HENKEL
I am a multi-talented professional who can fulfill administrative and managerial roles. I developed a reputation for going into operations, locating inefficiencies, and implementing process improvements yielding measurable results. Additionally, I’m a knowledgeable go-to resource to clients, peers, and key decision-makers. I am skilled in using social and emotional intelligence to develop constructive and cooperative relationships with team members, key stakeholders, and management. I possess an intuitive action mindset, effectively determining innovative solutions to complicated business challenges. I am comfortable demonstrating self-reliance and resourcefulness to establish systems and design processes where little to none exists. Key Skills Customer Service Process Improvement Social Intelligence Emotional Intelligence Telephone Etiquette Problem-Solving Procurement Inventory Management Relationship Management Sales Business Negotiations Networking
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