Michelle H.

Lead Product Manager @QS Quacquarelli Symonds

London, GB

In my role as Lead Product Manager at QS, I manage multiple high-performance teams within the Evaluations department, focusing on the integrity and delivery of our rankings portfolio as well as enhancing customer value through our QS Stars offering. I prioritize collaboration across the organization to ensure impactful results and set strategic direction and product vision. By empowering my teams to achieve ambitious targets, I aim to drive continuous improvement and deliver exceptional outcomes for our users and stakeholders.• Introduced agile working practices• Developed standardized QA processes to ensure on time delivery across the rankings cycle• Set strategic goals and vision• Increased data submission by15%• Developed and launched the AI Competency Framework