Michelle H.
Business Support Manager @Bank of America
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WORK HISTORY
Business Support Manager @Bank of America
Charlotte, NC, US
Provide financial and operational governance across a $50M+ technology initiative portfolio, supporting program and technology leadership• Manage forecast cycles, funding alignment, and variance analysis to ensure initiatives remain financially balanced• Partner with program managers to align expenses, funding, and headcount throughout project lifecycles• Support workforce planning and reporting for 700+ technology resources, including requisitions and capacity tracking• Establish and maintain governance routines to ensure compliance with enterprise financial policies and operational standards• Serve as key point of contact between technology teams, finance, HR, and COO leadership for portfolio-level reporting and decision support
EDUCATION
Arapahoe Community College
A.S, Accounting
Regis University
Master of Business Administration - MBA, Strategic Management
Regis University
B.S, Finance
ABOUT MICHELLE H.
Technology finance and operations leader with 10+ years of experience supporting large, complex organizations across FP & A, portfolio finance, and business operations.I specialize in partnering with technology, program, and executive leaders to manage budgets, forecasts, and workforce planning across enterprise portfolios. My work focuses on ensuring funding, spend, and headcount remain aligned while navigating highly regulated environments and evolving business priorities.Currently supporting global technology teams, I manage $50M+ in portfolio funding and financial governance while providing executive reporting, variance analysis, and operational insights that drive informed decision-making.Known for bringing structure to ambiguity, translating financial data into clear actions, and acting as a trusted partner between finance, technology, and leadership teams.
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