Michelle Grill

Department Manager - Learning & Talent Development @Blue Cross and Blue Shield of Alabama

Birmingham, AL, US
EMAILS
m••••••••@bcbsal.org
MOBILE NUMBERS
+12•••••••83

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WORK HISTORY

Nov 2012 — Present

Department Manager - Learning & Talent Development @Blue Cross and Blue Shield of Alabama

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Birmingham, AL, US

I am responsible for creating, developing and executing programs and events that enhance the talents and individual performance of the company and designing and delivering training solutions by promoting a shared-services approach that supports the formation of learning partnerships throughout the organization.

EDUCATION

N/A

University of Alabama at Birmingham

Bachelor’s of Science Degree, Business Administration and Management, General

SKILLS

Strategic PlanningEmployee RelationsTeam BuildingHealthcareInstructional DesignLeadershipProcess ImprovementCustomer ServicePerformance ManagementSoftware DocumentationEmployee BenefitsSharepointTrainingMicrosoft OfficePeoplesoft

ABOUT MICHELLE GRILL

A dedicated learning and talent development leader with 25+ years of experience. Expert in technical, management and leadership development class facilitation, instructional design, and electronic performance support systems; as well as being certified as a Balanced Scorecard Professional (BSP) and a Key Performance Indicator Professional (KPI-P). Proven ability to guide managers in setting goals that are strategically aligned to achieve desired results. Demonstrated expertise analyzing problems, using a variety of techniques to identify root causes and recommending suitable solutions. Over 20 years of proven management experience leading diverse and complex teams of varying disciplines.

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