Michelle Forward
Managing Director, Global Head of Paper Payments
- Role
- Managing Director, Global Head of Paper Payments at BNY
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Michelle Forward
A pro-active energetic leader with extensive operational management ability who is a self- starter and a natural driver of change. Inspires others with clear vision and challenging target setting and is a skilled problem solver who takes an objective view and generates viable solutions. Passionate and dynamic, relishes challenges and demonstrates active support for teamwork and facilitation. Adopts and inclusive style with strong coaching skills. Demonstrates diplomacy, an empathic approach and a desire to coach and mentor. Leads and champions process improvement and client excellence initiatives.
Experience
Managing Director, Global Head of Paper Payments
Jul 2024 — Present · Pittsburgh, PA, US
I’m happy to share that I’m starting a new position as Global Head of Paper Payments in Operations. I have enjoyed a great experience in Treasury Services over the last 6 years and am looking forward to continuing to partner with my TS colleagues in this new role. Very excited to be rejoining Operations where I began my career many moons ago!
Skills
- Business Process Improvement
- Human Resources
- Business Strategy
- Process Improvement
- Equities
- Performance Management
- Financial Services
- Finance
- Team Leadership
- Change Management
- Leadership
- Financial Risk
- Management
- Banking
- Risk Management
- Customer Service
- Project Management
- Training
- Strategy
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