Michelle Edwards

Sales Enablement Planning & Operations Manager @Virgin Media O2

Reading, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Jan 2024 — Present

Sales Enablement Planning & Operations Manager @Virgin Media O2

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EDUCATION

N/A

University of Staffordshire

Bachelor of Science (BSc), Psychology

SKILLS

Program ManagementIT Service ManagementChange ManagementService DeliveryProject DeliveryService ManagementTelecommunicationsCustomer ExperiencePrince2Unified CommunicationsStakeholder ManagementTeam LeadershipProcess ImprovementManaged ServicesOutsourcingProject ManagementProject PlanningVoipManagement

ABOUT MICHELLE EDWARDS

PRINCE 2 qualified Programme Manager experienced in telecommunications. Proven track record in delivering large scale, complex projects. Customer focused with ability to build strong working relationships with all levels internally and across multiple disciplines. Highly organised with exceptional time management skills and attention to detail. Experience in building, managing and motivating a team in order to deliver great customer experience.Key competencies: project management and delivery, implementing change, management of small teams, skilled communicator, process improvement, stakeholder engagement

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