Michelle Earle
Tech Startup Leader | Customer Success, Onboarding, Product Implementation | MIT PhD | Builder, Strategist, Collaborator | Leveraging Data & AI
- Role
- Customer Success at Fazeshift
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Michelle Earle
I am a serial early-stage tech startup executive with a focus in Customer Success and Operations. I’m a former consultant, MIT graduate (PhD & Undergrad), and I’m experienced in building from the ground up. I enjoy helping customers realize value from products and services and solving customer problems with innovative solutions. I like to get my hands dirty, lead from the front, and coach and empower others to do their best work. I enjoy bringing my quick problem-solving skills, customer orientation and passion for mentoring and coaching to organizations that are building technology for the benefit of the world around us.
Experience
Customer Success
Mar 2025 — Present
Fazeshift leverages cutting edge AI to automate accounts receivable. My role is to partner with all customers to onboard with Fazeshift and iterate over time to get the most value out of the product.
Education
Massachusetts Institute of Technology
B.S., Brain and Cognitive Sciences
2000 — 2004
Massachusetts Institute of Technology
PhD, Neuroscience
2005 — 2009
St. Paul's School
High School
1998 — 2000
Skills
- Management
- Corporate Development
- Data Analysis
- Market Research
- Leadership
- Financial Modeling
- Quantitative Analytics
- Management Consulting
- Strategic Planning
- Research
- Algorithms
- Analytics
- Business Strategy
- Consulting
- Strategy
- Public Speaking
- Competitive Analysis
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