Michelle Dintelman

About Michelle Dintelman

Results-driven and strategic leader with 20 years of experience in operations, sales enablement, and process optimization. Skilled in developing and executing initiatives that drive revenue growth and improve operational efficiency across cross-functional teams. Expertise in leading program management efforts, capturing new opportunities, and optimizing resource allocation to maximize profitability. Known for a collaborative approach, working seamlessly with teams in sales, marketing, finance, and delivery to implement strategic plans. Adept at identifying process gaps, leading change management efforts, and ensuring the successful execution of projects from conception to completion. Proven ability to influence business outcomes and drive measurable success.

Experience

1. Sr Manager, Federal Strategic Programs

   Insight

   Sep 2024 — Present

   Primary Responsibilities• Develop and execute strategic initiatives to drive revenue growth and expand Insight\'s federal sector presence.• Lead and mentor a team of program managers to achieve business objectives, exceed sales targets, and drive program consistency and profitability.• Collaborate with cross-functional teams (marketing, operations, finance) to design and implement federal sales strategies and ensure alignment across all program functions.• Guide the execution of programs, ensuring clarity on goals, tasks, and requirements to achieve customer satisfaction.• Support capture and business development teams in formulating proposals, gathering information, and responding to RFPs.• Standardize program, project, and operational procedures in line with client objectives and industry best practices.• Monitor market trends and industry developments to identify opportunities for growth and innovation.Key accomplishments• Led team initiative to revamp contract reporting framework, creating a more efficient and accurate system for executive decision making.• Collaborated with a consultant to design and implement a new federal capture process, successfully launching it to cross-functional leaders, and both the capture and federal sales teams. The process is now actively used to identify and influence upcoming opportunities, increasing the probability to win the business.• Identified an area for process improvement and proposed a solution. Collaborated with cross-functional teams to implement the change.

Education

• Arizona State University

  Bachelor of Arts (BA)

  2001 — 2003

• W. P. Carey School of Business – Arizona State University

  Master of Business Administration - MBA