Michelle Denovan
Head of Sales Operations @Sky
Signup · Get unlimited contacts
WORK HISTORY
Head of Sales Operations @Sky
London, GB
EDUCATION
London Business School
Leading Digital Transformation
Ulster University
Contact Centre Planning and Management, Customer Service Support/Call Center/Teleservice Operation
SQA
Management & Leadership Level 6
ABOUT MICHELLE DENOVAN
Dynamic leader with over 20 years of experience in Retail, GMO, Broadband, Telecommunications and Entertainment, dedicated to transforming Service and Sales contact centre operations, with extensive experience leading teams across Scotland, England, Bulgaria and India. Motivated by driving transformation and change through inclusive leadership and a strong commitment to customer satisfaction, my expertise is rooted in unifying operations and enhancing processes, empowering frontline teams to deliver exceptional results.I have a proven ability and track record of creating cross-functional collaboration, leading to significant improvements in customer experience, commercial and productivity performance. I passionately and purposely promote inclusion, actively engaging in initiatives that cultivate thriving environments.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.